Hoppn is committed to making our website and services as accessible as possible. We continuously work to improve accessibility in accordance with applicable laws and industry standards. Accessibility is an ongoing process, and our efforts reflect a good faith commitment to improving usability for everyone.
Accessibility on Hoppn.com
We aim for Hoppn.com to be accessible and easy to use, including for people who rely on keyboards, screen readers, or other assistive technologies. Hoppn.com is designed to be keyboard navigable.
If you encounter any accessibility barriers, need assistance accessing any part of Hoppn.com, or something does not work as expected, please contact us at support@hoppn.com. We will work with you to understand your needs and provide reasonable accommodations or an alternative way for you to access and use our website.
When reaching out, it helps if you include:
The page URL
A short description of the issue
Your browser and device
Any assistive technology you are using (optional)
Accessibility in Infinite Color Search
Infinite Color Search is a third-party application that integrates into other websites (for example, e-commerce storefronts) at the direction of the site owner. We build Infinite Color Search to be keyboard navigable and to support accessible interaction patterns.
Infinite Color Search also includes a custom, in-house color naming system designed with accessibility in mind. Rather than relying only on color swatches or brand-specific names, our system describes colors using attributes like vibrancy, lightness, and hue to help communicate color more clearly.
Third-party website disclaimer
Since Infinite Color Search is embedded into third-party websites, the overall accessibility of the experience may be affected by the host site’s design, theme, content, code, and accessibility practices. Hoppn does not own, operate, or control these third-party websites, and we cannot guarantee that the host website itself meets any particular accessibility standard. Accessibility issues caused by the host site, its theme, or other third-party code are outside of Hoppn’s control and responsibility.
That said, we work with partners in good faith to help identify integration-related issues and to improve the accessibility of Infinite Color Search within the areas we control.
Ongoing improvements and limitations
We are continuously working to improve the accessibility of Hoppn.com and our services. However, despite our efforts, not every feature may be perfectly optimized for use with all assistive technologies or fully accessible to every user at all times. You acknowledge that while we strive to ensure accessibility, the highly visual and interactive nature of our platform may inherently present certain challenges.
If you need help accessing any part of our services, contact support@hoppn.com. We will work with you to provide reasonable accommodations or an alternative way to access and use the service.
Legal notice
To the extent permitted by applicable law, by using Hoppn’s website and services, you agree that Hoppn shall not be liable for claims, damages, or legal action relating to accessibility. Our services are provided as they are currently available, and we may modify, update, or change features and their level of accessibility over time without prior notice as part of our continuous improvement efforts.
